How to Be a TPQA Compliant Training Provider

TPQA (Training Partner Quality Assurance) isn’t just about passing audits — it’s about embedding quality into every part of your training operations. For WSQ training providers, TPQA compliance is the backbone of funding, trust, and long-term sustainability.

Many providers struggle not because of poor delivery, but because they fail to document, track, and respond to key quality indicators like trainer development, learner satisfaction, and course review cycles. Here’s how to get it right.

“Quality assurance is not about ticking boxes. It’s about proving that you’re continuously improving.”

— SSG Audit Specialist

What TPQA Looks For

• Trainer CPD Tracking: You must have clear records of each trainer’s ongoing professional development — including reflection logs and CPD hours.
• Curriculum Review Evidence: SSG expects periodic reviews of learning materials and assessments with documented changes and justifications.
• Survey Response & Feedback Loop: TRAQOM scores must be monitored, responded to, and reflected in continuous improvement plans.
• Audit-Ready Version Control: All courseware, lesson plans, and SOPs must show version history, changes, and ownership trails.

Becoming TPQA-Ready: Step-by-Step

• Centralize Evidence: Use dashboards to store all trainer logs, learner surveys, and curriculum reviews in one audit-ready platform.
• Automate TRAQOM Monitoring: Deploy dashboards or bots to track learner and employer satisfaction in real time — with alerts for underperforming runs.
• Schedule Regular Reviews: Set quarterly checkpoints to review course outcomes, assessment validity, and delivery gaps.
• Link Feedback to Action: Don’t just collect survey data — show how it led to improvements in course content, trainer assignments, or modality.

If you’re a training provider preparing for your next audit, you’ll want to ensure evidence trails are complete and easily retrievable.

Make continuous improvement part of your SOPs — not just a response to audit flags. Track changes, measure impact, and document reviews in a structured system.

Ask us about audit-proof tools that track TPQA indicators and automate evidence collection for you — including CPD logs, version control, TRAQOM, and QA dashboards.