TPQA Consultancy

What is it?

TPQA (Training Provider Quality Assurance) is a regulatory framework enforced by SkillsFuture Singapore (SSG) to ensure all ATOs maintain high standards in governance, trainer qualifications, course delivery, assessments, and learner protection.

Our TPQA Consultancy helps training providers design, document, and refine internal quality systems that meet SSG’s criteria — whether you’re preparing for your initial ATO application, undergoing a renewal audit, or building long-term compliance strategies.

Key Features

• Comprehensive TPQA gap analysis with compliance scoring and action plan
• Custom development of SOPs, QA policy manuals, and evidence templates
• Trainer and assessor file audits (qualification, experience, CPD tracking)
• Internal audit checklist and preparation for SSG audit interviews
• Advisory on non-conformance handling and corrective action processes
• Ongoing QA advisory for WSQ course owners and ATO renewals

Benefits

• Achieve and maintain TPQA compliance with confidence
• Reduce risk of audit findings and improve submission success rate
• Ensure consistent quality across trainers, assessments, and course operations
• Build scalable and documented systems for long-term growth
• Receive personalised support aligned with SSG’s latest audit expectations