Singapore’s Workforce Skills Qualifications (WSQ) system remains one of the world’s most structured competency-based training frameworks — but managing its compliance layers can overwhelm even the most experienced providers. As SSG continues to tighten audit expectations and data transparency, digital transformation in this space is no longer optional.
Training providers are expected to simultaneously manage TPGateway submissions, TPQA evidence frameworks, TRAQOM data pipelines, and IBF or CET grant alignment — often with outdated LMS platforms or disjointed spreadsheets. This creates high operational load and systemic risk.
Even tech-savvy organisations face difficulties mapping the WSQ lifecycle: from Skills Framework-aligned curriculum design, to Trainer & Assessor deployment, to assessment documentation, and digital certificate issuance via OpenCerts. Each step demands both regulatory accuracy and process traceability.
“Digital transformation for WSQ isn’t about moving online. It’s about proving every learning and assessment outcome — with audit-proof data, version control, and timestamped evidence.”
— TMS Implementation Lead, Adult Learning Sector
Most general-purpose LMS platforms fail to address critical areas like:
- Pre-course documentation uploads (lesson plans, trainer profiles, CPD logs)
- Assessment version tracking and dynamic rubric scoring
- TPGateway auto-export for Run Creation and Learner Enrolment (JSON/XML format)
- Centralised TPQA evidence folders (with role-based access by module, trainer, or class)
- TRAQOM API integration for live learner/employer satisfaction dashboards
Failure to operationalise these flows often leads to reactive firefighting — especially during audits or grant renewals. Evidence is incomplete, trainer files are outdated, and performance metrics become buried in fragmented folders or offline documents.
Designing WSQ-Native Systems
True digitalisation in this space demands WSQ-native infrastructure. That means:
- Modular architecture that mirrors the SSG course structure (SOAs, Competency Units)
- Dynamic assessment engines with trainer-specific access and outcome overrides
- Granular audit logs — e.g., who marked which question, when it was submitted, who verified it
- OpenCert JSON schema generation and IPFS batch publishing workflows
- Real-time dashboards with TRAQOM scoring, response rate tracking, and early alert flags
At Tertiary Infotech, we’ve developed a full suite of cloud-native solutions that solve these problems at scale — including:
- A WSQ-aligned TMS with built-in TPQA evidence tracking
- TRAQOM survey dashboards with auto-sync and export
- Grant calculators that adapt to MCES, SFEC, and SME eligibility rules
- OpenCerts integration directly from your assessment records
Our systems are built with compliance-first logic — meaning every form, upload, and record supports audit-readiness from day one. No more patchwork. No more stress before SSG inspections. Just clean, secure, traceable data flows.
Whether you’re launching a new ATO, migrating from legacy platforms, or scaling WSQ delivery across regions — we can help you automate, simplify, and stay audit-ready.
Talk to us to see how we’re transforming WSQ operations across Singapore.