As Singapore’s training landscape evolves, compliance demands have surged — particularly under SkillsFuture Singapore’s (SSG) Training Provider Quality Assurance (TPQA) framework. Many ATOs now face a hard truth: traditional tools like Excel, Google Drive, or legacy LMS platforms simply cannot keep up with audit expectations and TPGateway integration requirements.
Training Management Systems (TMS) must now do more than handle scheduling or enrolment. They need to enforce version control on assessment rubrics, log CPD records for each trainer, and track evidence of moderation — all while generating SSG-compliant exports and TRAQOM-ready reports in real time.
Unfortunately, most providers still operate with fragmented systems. One tool for enrolment, another for assessments, a shared folder for lesson plans — and a frantic scramble whenever an SSG auditor requests documentation. This disjointedness leads to gaps, human error, and costly non-compliance during audits.
“If it’s not timestamped, version-controlled, and audit-traceable — it doesn’t exist during a TPQA review.”
— TPQA Audit Specialist, WSQ Sector
Beyond audit-readiness, there’s also TPGateway integration to consider. Without seamless course run creation, learner registration, and funding claim automation, providers risk duplication, data loss, or delayed grant disbursements — all of which reduce operational efficiency and scalability.
And it’s not just about compliance. A modern cloud-based TMS should improve trainer workflows, enable real-time learner tracking, and surface quality assurance flags proactively — not reactively during audits or funding clawbacks.
Designing a TPQA-Compliant, TPG-Integrated TMS
A truly compliant training system goes far beyond LMS features. It must support:
- Evidence folder generation tied to each course run and trainer deployment
- Digital lesson plans with locked version history and SSG formatting
- Trainer qualification mapping (with CPD and active/inactive tracking)
- Assessment attempt logs, moderation records, and learner evidence uploads
- TRAQOM API-ready endpoints with live learner/employer survey dashboards
- TPGateway data exports (JSON/XML) for run creation, registration, and grant claims
At Tertiary Infotech, we’ve engineered a purpose-built, cloud-based TMS tailored to Singapore’s WSQ ecosystem. It supports automated evidence collation, TPQA file structures, TPGateway-ready output, and even integrates with OpenCerts for secure digital certificate issuance.
More importantly, our system was built by consultants who’ve been through actual TPQA audits. That means every template, folder, and function is designed not just for usability — but for regulatory defensibility.
If you’re preparing for ATO application, renewal audit, or just tired of juggling compliance via folders and PDFs — we can help.
Talk to us about streamlining your WSQ operations with full compliance and confidence.