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Field notes from SSG and AI services and building Agentic AI workflows.

AI Agents, LMS and TMS case studies from the Tertiary Infotech Academy.

OpenClaw Harness Engineering for MINDEF
14-05-2026

OpenClaw Harness Engineering for MINDEF

Dr. Alfred Ang delivered a hands-on OpenClaw training session for 19 MINDEF participants, tracing AI's evolution from prompt engineering to harness engineering.

Why Kajima Chose AI Governance Training in 2026
14-05-2026

Why Kajima Chose AI Governance Training in 2026

How a leading construction firm tackled PDPA risk, copyright liability, and data leaks by upskilling staff on responsible generative AI — fully funded via WSQ and SFEC.

How Will MCP Server Enhance AI Agent Capability?
15-04-2025

How Will MCP Server Enhance AI Agent Capability?

As AI agents become more embedded in enterprise operations, there is growing demand for a scalable, secure, and modular infrastructure to orchestrate them. Enter the Microsoft Copilot (MCP) Server —…

Improve HR Processes with Microsoft Copilot Agents
15-04-2025

Improve HR Processes with Microsoft Copilot Agents

Human Resources is a complex function involving documentation, communication, compliance, and employee experience. With Microsoft Copilot Agents, HR teams can automate and streamline these workflows…

Improve Workplace Productivity with Microsoft Copilot 365
15-04-2025

Improve Workplace Productivity with Microsoft Copilot 365

Microsoft Copilot 365 is changing the way we work. By embedding generative AI directly into Microsoft Word , Excel , Outlook, Teams, and PowerPoint , Copilot helps users create, analyze, and…

Improve AI Chatbots with Retrieval Augmented Generation (RAG)
15-04-2025

Improve AI Chatbots with Retrieval Augmented Generation (RAG)

Traditional AI chatbots often rely solely on their trained models to answer user queries — which leads to limitations in accuracy, context relevance, and domain-specific responses. Retrieval…

Transform Work Processes with Agentic AI
13-04-2025

Transform Work Processes with Agentic AI

While most AI tools act as assistants, Agentic AI operates like a proactive teammate — initiating tasks, coordinating steps, and learning from outcomes. In Singapore’s skills economy, training…