Field notes from SSG and AI services and building Agentic AI workflows.
AI Agents, LMS and TMS case studies from the Tertiary Infotech Academy.
How to Build a Claude Agent with Claude Routines: A 6-Step Guide
A practical six-step guide to building a Claude agent and running it on autopilot with Claude Routines — install, CLAUDE.md, memory, skills, subagents, and scheduled cloud triggers.
Hermes Agent + Codex — An Autonomous Daily YouTube Video Workflow
A working daily YouTube pipeline built on Hermes Agent (Nous Research) with OpenAI Codex — auto idea search, research, script, video render, voiceover and upload. Live reference: the @Ling-l4o channel.
Flyer Creation with n8n — Simple and Fast
On 6 June 2025 Tertiary Infotech Academy ran a one-day public n8n class for seniors with no IT background, led by Dr. Alfred Ang — including a team activity to design a flyer with an embedded n8n form that emails submissions to Gmail.
Transform Work Processes with Agentic AI — A Singapore Playbook
Agentic AI moves beyond assistants — agents accept goals, plan steps, and execute across systems. For Singapore Training Providers and operations teams, the practical question is which workflows to delegate, and which to keep human-led.
Eliminate TRAQOM Chaos: Automate Compliance with a Cloud Feedback Dashboard
TRAQOM is mandatory for SSG-funded courses, but spreadsheet-driven distribution and reporting kills response rates and audit confidence. A cloud-based TRAQOM dashboard turns the survey into a live signal, not a quarterly chore.
How Singapore Training Providers Can Automate TPQA Compliance in 2026
TPQA compliance is not a once-a-year scramble. With the right automation across course proposals, trainer records, assessment evidence, and TRAQOM, Singapore Training Providers move from audit panic to a one-click evidence pack.
Workflow Automation with Agentic AI — Practical Patterns for 2026
Agentic AI takes workflow automation past the rule-based ceiling: agents reason about messy inputs, decide what to do, and call the right tools. Here are the patterns we deploy for Singapore operations teams.